![]() ![]() Thanks for using the Apple Support Communities. It's likely there is a provisioning issue with your carrier account if all these settings are enabled and your contacts are saying they're receiving a rejection notification. ![]() If you've all these settings look good and you're still having trouble sending MMS messages, you'll want to contact your carrier and explain what's happening so that they can check for any feature blocks on your service for MMS or Picture Messaging. Ensure that MMS Messaging and Group Messaging options are enabled. Let's also make sure MMS messages are enabled in Settings > Messages. ![]() This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before. To reset network settings, go to Settings > General > Reset > Reset Network Settings. If there's no update, we'll want to reset your network settings to clear some relevant network configuration settings. Update your carrier settings on your iPhone or iPad - Apple Support The messages you described(pictures and group messages) are always sent as MMS when coming from devices that aren't Apple devices.Ībout iMessage and SMS/MMS - Apple SupportĪlthough MMS messaging issues are typically a carrier concern, we can run through your settings to make sure your iPhone is set up and working correctly when sending MMS messages on your carrier network.įirst, let's check for a carrier settings update: I want to help you get that worked out so you're staying in touch. It sounds like you're having trouble receiving MMS messages on your iPhone. If you dont, messages with iMessage will continue to be sent but wont be delivered to your new phone. But advise what else I can possibly test, try, reset etc would be great. Text messages might not be delivered from users with other operating systems for these reasons: Switching from iPhone If youre switching to an Android phone, you must deregister from and turn off iMessage. This is a bit silly, and I do think an Apple problem, not my carrier. I have spoken with a friend, she says the same thing is happening to her with the latest IOS upgrade. Obviously I have checked they are not accidently blocked (again, I get some, not others) They get Delivery Reports to their phone stating I "rejected" the text. One is my mother and the other my boyfriend. Neither of these users have ever used an IPhone, both have Samsungs. ![]() (not that it should matter as I cant receive them, plus they are android users) Start a new conversation under messages is my phone number, I can be reached at IMessage at phone number and email address. I have toggled these on and off trying to get it to work. Group message, and send as SMS are all on. I have unlimited text and picture messaging with my carrier. I had contacted my carrier (Rogers) and they reset my profile. It mainly seems to be pictures or group texts. Any group message that also have an android phone involved I do not get either, even sent from another iphones. I am not receiving all text messages, but only from android phones, and it is not all the time. When I received the phone, I upgraded the software as part of the set up (IOS 11.4) I also switched Canadian carriers (from Koodoo to Rogers) I recently switched from an Iphone 7 to an 8. How to Stop Texts From Going to Your Old Phone ![]()
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